There’s nothing worse than when you’re playing your favourite online slot or casino game, and suddenly your game is interrupted by some sort of error. Perhaps casino games won’t load, or there may be an error that renders a casino game frozen.

In some cases, this can be quickly rectified by you using some tricks and tips we are going to share with you here in this King Casino blog post.

Ultimately, if problems persist at an online casino, then the issue may be on their end, and it may be time to find a new casino site to play on. King Casino is a reputable and reliable online casino that experiences minimal issues and can quickly resolve any that do occur.

Why Are My Casino Games Running Slow?

If the casino games are running slow, it could be that your device is struggling to perform all the tasks currently running at the same time.

Casino games running slowly is a common occurrence if there are too many applications open on your device or too many tabs open in the browser. So a simple trick that could help is to close some open tabs or some applications still running in the background.

Another issue could be your internet connection. Turning your router off and back on again could help fix this issue.

Additionally, closing the game and reloading it may also help.

Why Won’t My Casino Games Load?

If a casino game won’t load at all, the first option should be to close it and try reloading it again.

If the issue persists, clearing your browser’s cache and cookies, and then reloading the casino game could help. Another option is to try a different web browser; it could be that the one you are using is having difficulty with the games you are trying to load for some reason.

If the casino games won’t load no matter what you try, then you may need to contact the casino themselves, as the issue could be on their end, and other players may also be experiencing the same problems.

Connection Issues In Live Casino Games

If you’re experiencing connection issues in live casino games, then the issue could be your internet connection. Rebooting your router could help to fix this issue. 

However, if your internet is not the issue, it could be that an issue occurred when loading the game, so closing the game and the site, and then reloading both may help in this case.

If the issue does not seem to be improving after following the above steps, it’s more likely an issue on the casino’s side, so contacting them may be the only course of action.

Slot Game Frozen – What To Do?

If a slot game has frozen, then there are a number of things you could try. First, try closing the game and reloading it.

If that doesn’t work, then try closing any background apps or tabs that are open but not in use; it could be that your device is struggling to run all the tasks simultaneously. You could also try clearing the browser’s cache and cookies and reloading the slot game. 

If none of the previously mentioned tips helps to fix the issue, then contacting the casino may be the next port of call. 

If issues like this occur regularly, then it may be time to find a new online casino. King Casino boasts an impressive collection of online slots and casino games, as well as live casino games and bingo. Click the ‘Join’ button at the top of the page to sign up. 

Casino Game Errors FAQs

What happens to your slot winnings if there’s a power cut?

A power cut doesn’t count as a slot malfunction, so the spin will not be void. Online slots essentially pause until you return. If you were mid-spin, the turn would continue upon loading up the game again. 

Do you need fast internet to play live casino?

Playing live casino requires a stable internet connection, and whilst it doesn’t have to be the fastest, live casino games are demanding as it is streaming video whilst inputting directions as well.

What to do if you can’t log in to your casino account?

If you’re having trouble logging in to your casino account, there are a couple of things you can try. Firstly, you can try clearing your browser cache and cookies and then reloading the casino site and try logging in again.

You could try a different browser. Finally, if the problem persists, the issue may be with the site, so it may be a case of trying again later and then trying to contact the casino if nothing else works.